1. General Policy

We strive to provide excellent service and ensure your satisfaction. If you are not satisfied with any aspect of our service, please contact us immediately so we can address your concerns.

2. Refund Eligibility

Refunds may be considered in the following circumstances:

• The service has not been initiated by our team within 48 hours of payment.
• A technical error occurred during the payment process resulting in a double charge.
• We are unable to fulfill the service due to internal reasons.

3. Non-Refundable Items

The following are generally non-refundable:

• Government fees, taxes, and duties paid to authorities.
• Services that have already been filed or completed.
• Cases where the delay or failure is due to inaccurate information provided by the user.
• Digital signatures (DSC) once the application is initiated.

4. Refund Process

To request a refund, please email support@bizfile.com with your order details and reason for the request. approved refunds will be processed within 7-10 working days to the original payment method.